Virtual Assistant for Business & Personal Clients

Are you drowning in to-do lists, missed deadlines, or admin that eats up your day? Perhaps you want to free up time to focus on your growing business?

Whether you're a busy entrepreneur or simply someone who wants to spend more time with family and friends, Hidden Gem can help.

Our Services

Hidden Gem is a top-rated virtual PA that offers flexible, remote support designed to lighten your load and keep your day running smoothly.

From business administration and newsletter creation to lifestyle management, decluttering and reorganisation services—consider it done.

  • We carry out a variety of business tasks, for individuals, charities and businesses ranging from Newsletter creation and management to website and back of house booking system admin, expenses and invoicing, event organisation, email and diary management, and many more.

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  • Would you like to concentrate on relaxing and enjoying your downtime at home?

    We can help take away the tasks that consume so much of your leisure time, such as car insurance and tax renewal, insurance or energy contract research and renewal, shopping, restaurant and theatre bookings, and so much more!

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  • Do you want more space? Have you been meaning to sort out the spare room or office but haven't had the time or enthusiasm? We can help.

    We offer decluttering, reorganization, and downsizing services to transform your space and make it more functional. You never know what treasures you might find tucked away in cupboards or boxes you haven’t looked at in years!

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  • Do you want to keep in regular contact with your customers / clients but do not have the time to create newsletters? We can help. We will set up a Mailchimp, Benchmark or other newsletter software account on your behalf and then in liaison with you, send regular newsletters on your behalf.

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  • Do you need a bit of help with your administration but don’t want to hire a Virtual Assistant long term? We offer tailored "Power Hours" designed to provide you with focused support exactly when you need it.

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Why choose Hidden Gem?

✔️ Experienced & Discreet
Years of executive-level support across a variety of industries.

✔️ Flexible Hours
Get support when you need it without the overhead of a full-time hire.

✔️ Fully Remote
Wherever you are, I’m just a message or phone call away.

✔️ No Fuss, Just Results
Clear communication and reliable delivery every time.

Your life, streamlined

I’m Gemma Lane, Director of Hidden Gem founded in 2018. With over 25 years of experience in administration and support, I’ve built Hidden Gem to offer reliable, high-quality assistance to businesses that need an extra pair of hands.

Today, we work across a wide range of industries, providing essential support to small and medium-sized businesses looking to free up their time and stay organised.

What are the benefits of having a Virtual Assistant (VA)?

  • Increased efficiency

  • Improved work-life balance

  • Reduced stress

  • Ability to focus on high-priority tasks and strategic objectives

  • An additional valued member of the team

Not sure if you need support in your business?

  • Do you feel overwhelmed?

  • Are you working all hours of the day?

  • Are mundane and repetitive tasks eating away at your time?

  • Are there tasks that fall outside of your skillset or ones you just dislike doing?

  • Would having support help you achieve short and long term objectives more effectively?

If you answered yes to any of these questions, please contact us and book a 15-minute discovery call.