business support, administration, virtual assistance

Hidden Gem - Your Virtual PA Ltd

Founded in 2018 by Director Gemma Lane, Hidden Gem boasts over 25 years of administration and support experience.

We currently operate across a range of industries, providing essential support to small and medium-sized businesses.

Our expertise spans Finance, IT, PR, Wellness, Sport, Events and Hospitality, Automotive, and Startups.

Based in Surrey, we serve clients throughout the UK, particularly along the M4, M3, and A303 corridors from London to Cornwall. Additionally, we support clients operating abroad.

Skills Set 

We currently use the following applications to help our clients streamline processes:-

  • CRM software  - Mindbody / Hubspot

  • Accounting software – Xero, Freshbooks, Quickbooks

  • Document storage – Teams, Sharepoint, iCloud, Dropbox

  • Websites – Squarespace

  • Design software – Canva

  • Project Management tools – Trello, Acuity Scheduling, Monday.com, Slack

  • Microsoft Office

  • G Suite applications

  • Video conferencing – Zoom, Go To, Microsoft Teams, Skype, Google Meet

  • Timing apps – Toggl

  • Apple applications & products

  • Social Media  - Facebook, Twitter, Instagram, Hootsuite